Video won’t play / load

The videos are server based at Amazon S3 and stream at 512kbps. Which means playback speed and loading time will depend on your internet connection. If the video is buffering or taking time to catch up press the pause button and allow the file to load completely before playing again. Patience is a virtue.

 
If you still have questions, please feel free to submit a ticket and our team will assist you further.

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